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To be a trusted strategic partner driving results that establish IU as a great place to work, learn, and grow. The IU HR community supports IU as a premier education and research institution by fostering a culture of collaboration and inclusion, proactively serving the HR needs of the IU community, providing innovative solutions and exceptional service, hiring, retaining, engaging and inspiring people to excellence and leading by example.

Human resource operations at IU are executed in a highly decentralized model.  IUSM Human Resources (IUSM HR) provides services for professional staff employees within the School.

Services provided by University HR are outlined below: 
  • Compensation Structure & Job Families
  • HR Governance – Policy & Procedures
  • Health & Welfare Benefits, Workers Compensation and Retirement programs
  • HRMS & HR records retention
  • Job postings
  • Training & Organization Design
  • Position grading
Within the IU School of Medicine, HR provides consulting and coaching as well as high-level assurance with university policies and procedures. HR staffing needs vary based on department size and complexity.  IUSM HR is the primary provider of HR services. 

Within IU School of Medicine, HR staff primarily focus in the following areas:
Talent Acquisition
Compensation Actions
Employee Relations/Engagement
Talent Management & Organizational Design 


HR Business Partners collaborate with the Senior Director of Human Resources while reporting to the department administrator of participating departments. This is primarily to drive consistency in HR process execution. 

HR Business Partners are considered the HR lead for the unit and supports their departments in the following ways:
  • Change management consulting
  • Developing HR strategy to support unit strategy
  • Diagnosing and defining department needs
  • Assessing Employee engagement and culture
  • Managing strategic relationships within the unit and across the university
  • Revewing organization design and development
  • Talent acquisition
  • Talent development
  • Workforce planning

HR Business Partners encourage departments to take accountability for the execution of the following HR-related operations
  • Providing transactional support (edoc processing, posting positions, scheduling interviews, onboarding details, e.g., CrimsonCard)
  • Performing supervisory functions, (e.g., writing position descriptions, administering corrective action)​


The IU Human Resources Customer Care Team is here to assist you in all matters related to your employment at Indiana University. Starting from when you begin your career, continuing through your service, and providing a seamless transition as you complete your employment journey – we are here for you.​

Phone: 812-856-1234
Fax:         812-855-3409
Hours:     8:00 a.m. – 5:00 p.m. ET
                Monday – Friday (Closed holidays)